Registration Process:

 

Q. Once I've selected my tickets, how long do I have to complete my registration?

A. 30 Minutes – so have all of the information collected for every member of your party before beginning your registration.

 

Q. Do I have to register each person separately?

A. NO!!! We are excited to tell you that you can once again register your entire party at the same time - whether it's 2 people, 5 people, or 30 people. But don't forget the 30 minute time frame!

 

Q. What information do I need to have before I register?

A. You need the following information for each person:

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• Full Name

• Email address (for minors, please input a parent or legal guardian's email, or the group leader's email, so that all correspondence regarding MWAW goes to the responsible party.

• Home Address

• Phone Number

• Preferred Name for Badge

• Preferred Pronouns

• Emergency Contact Info (including name, phone number, and whether this individual will also be at Music & Worship Arts Week)

• Rehearsal group (Dance, Handbells, Orchestra, Children's Choir, Middle High Choir, Senior High Choir, Young Adult Choir, Adult Choir, Adult Observer, Guest, or Chaperone)

• Instrument you'll be bringing if selecting the Orchestra

• Answer to Photography / Publicity Waiver*

 

* For individuals and families who are registering, the publicity waiver can be answered in the online registration form. For large groups with multiple minors not related to the responsible adult parties, physical waivers will need to be signed by the parent / legal guardian of each minor and brought to Lake Junaluska. The waiver can be found here.

 

Q. Is the group registration process different from the individual / family registration?

A. NO! You can register your entire group (up to 50 people) at one time. But you will need to bring a physical copy of a signed Photography / Publicity Waiver for each minor in your group who is being accompanied by an unrelated adult(s).

 

Q. Why is there a service fee attached to my registration?

A. Service fees are standard in today's internet commerce. Whether it's through a credit card, PayPal, Apple Pay, or any other payment facilitator, websites are assessed processing fees for taking payments. The websites then pass that fee on to its users, and we are unable to remove that fee.

 

Early Bird Discount Window:

 

Q. How long is the Early Bird Discount available?

A. Until January 15, 2024. Housing discounts will remain available until May 23, 2023.

 

Housing Discount Questions:

 

Q. What properties does the housing discount apply to?

A. The Terrace Hotel and Lake Junaluska Apartments

 

Q. Do I need to book my accommodations before registering?

A. We recommend it, so that you can make sure that you are able to secure space in one of the two applicable properties. If you use the code and are not able to find room in the Terrace Hotel or Lake Junaluska Apartments, we will send you an invoice for the difference in ticket price.

 

Q. How do I apply the housing discount?

A. When you are selecting your adult tickets (member or non-member), click on the More Info button under the name of your ticket. The housing discount coupon code will be listed there. You can apply that code during the checkout process.

 

Q. Who is eligible for the discount?

A. Adult tickets only (member and non-member).

 

Q. Does the discount apply if I'm staying someplace else on, or around, Lake Junaluska – like The Lambuth Inn, the campground, or an AirBnB?

A. No, it does not. If you incorrectly apply a housing discount coupon code, but are not staying at The Terrace Hotel or Lake Junaluska Apartments, an invoice will be sent to you for the difference in ticket price.

 

Q. When does the housing discount end?

A. May 23, 2023, when Lake Junaluska releases any unbooked Fellowship block rooms back to open booking.

 

Additional Questions:

 

Q. Why don't I see information about t-shirts?

A. We will be sending an email out to all registrants in 2024 with a mockup of the t-shirts and the opportunity to place your order.

 

Q. What if I'm not staying at The Terrace Hotel or Lake Junaluska Apartments, but want to purchase a meal plan so that I can eat with everyone?

A. When we send out the t-shirt information, the opportunity to purchase the meal plan will also be included in the email. For planning purposes regarding prices, you can visit the Lake Junaluska Fellowship Accommodations Page for more information.

 

Q. What is the refund policy for Music & Worship Arts Week 2024?

A. The Refund Policy is as follows:

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• Refunds requested between November 20, 2023 - March 24, 2024 are eligible for a 100% refund.

• Refunds requested between March 25, 2024 - May 24, 2024 are eligible for a 50% refund.

• Refunds requested on or after May 25, 2024 are NOT eligible for a refund.

 

If you have any additional questions about the registration process, please email info@thefellowshipowa.org, and we will respond to you as soon as possible.